Looking to Holiday Let your property?

We help new holiday home owners to get started and accelerate their bookings, existing holiday home owners to turbocharge their bookings then we manage the entire rental process for you (from guest enquiry to check-out and everything in between).

Do you want to profit from your holiday home? Are you happy to sit back and let us manage your listing? If you answered yes to these questions we may be able to assist you.

Firstly we transform your online property listing to make it attractive to prospective guests. We do this by having professional photos taken of the entire property, re-writing your property details and descriptions and optimising your pricing. We start channeling traffic to your listings straight away and we use state of the art property management systems to raise standards above your competitors.

We then make sure you are listed on the best performing holiday rental websites in Australia. VRBO, Airbnb, Our own portal as well as BOOKING.COM if your property is suited to it.

Our unrivalled understanding of the major booking platforms helps to get you up the rankings and getting more bookings than ever before.

We also provide advice on improving your property, including furnishings, equipment, facilities and decor.

Once we’ve improved your listing we manage the process for you. Our Customer Service Team will be available 7 days a week should you want to ask any questions.

They will service all enquiries 7 days a week via email, text or phone. Our staff and systems process every booking and payment, send instructions to guests, schedule cleaners and will even handle maintenance or emergency repairs. Our customer portal provides real-time access to information on your bookings so you can see how your property is now performing under our care and guidance.

No, we only manage holiday rental properties. 

Our fees are deducted from the booking proceeds received in our trust account.

No. Any fees and charges relating to the property (e.g. cleaning, utility bills, council rates) are paid by the owner. We will validate any cleaning or repair invoices and pay these from the trust account.

Dependent upon availability of photos, we can have your listing live between 24-48 hours of sign up.

We would love to take on every property listing request we receive but unfortunately we can’t. There’s a criteria we follow in deciding which properties we manage. Let’s chat first.

If we are aligned we will send you our management agreement for you to read, sign and return. You must provide us with ownership of property documents as well as any insurance documents we require.

Yes and No! We do not do sales or long term rentals.

We are a boutique holiday accommodation agency, however one of our directors is also a licensed real estate agent. This license enables us to safely handle money in a trust account.

Yes – we create all listings from scratch to ensure the highest levels of quality

Yes, linen is mandatory at all properties . Our Housekeeping Contractors provide linen from a commercial laundry which is itemised on the invoice along with labour and amenities for each guests stay. 

Yes, as part of the booking process we schedule post-guest cleans. The housekeeping contractors organise the linen.

If your property requires urgent repairs we will conduct the repairs on your behalf up to a value of $300.

We use a combination of our experience in holiday rentals in conjunction with a comparison of local pricing data to optimize your income. We also create seasonal and special event pricing to maximise income at peak periods.

We only use professional photographers who specialise in property photography. 

We also provide advice on how to prepare your property prior to the photography session.

All income must be declared to the ATO as part of your tax return, but also all of your related expenses are tax deductable including our service. For further details please speak to your accountant.

We list your property on the best performing holiday rental websites in Australia including Airbnb, Stayz & booking.com to name a few. We are always looking for new ways to market properties.

No, we only provide our service for entire properties.

This is a very difficult question to answer but we expect to be able to help your property perform to benefit you.

All guests must provide ID and fill out our T&Cs, guest list as well as acknowledge the code of conduct.

We are in contact with the guest several times before their check in date. We don’t accept instant bookings