This is the website of Port Douglas Accommodation Pty Ltd.

Our postal address is:
48 Macrossan Street
Port Douglas, Qld 4877

We can be reached via e-mail at info@portdouglasaccom.com.au or you can reach us by telephone at +61 (07) 4099 5355

For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible).

We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).

The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, , disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them.

With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

We are concerned about protecting your privacy. This document sets out how the site and our booking system handle private information including contact details, browsing, searches, links to other sites and cookies.

Bookings and contact details

We require your contact details in order to create a booking in your name. You will be asked to provide your name, address, phone numbers and email address so that we can stay in touch with regards to the booking arrangements.

We don't share the booking contact information and other details with anyone else under any circumstances, unless we are required to do so for legal reasons. We do not show your email address or any other details on the site.

You contact information will only be used for the purpose for which you provide it, and will not be added to a mailing list unless you request that this be done.  We will not disclose it further without your consent or if required to do so for legal reasons.

Browsing

When you browse our site, we track all pages that are viewed. This information is available minimally through the web server logs. We also record it within our trust account and SecureBOOKIT system which powers this site.

Searches

Search terms that you enter when using our search engine are collected. We use these search terms to ascertain what people are looking for at this site, and to improve the services that we provide.

Links to other sites

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Cookies

A cookie is a short piece of data which is sent from a web server to a web browser on the user's machine when the browser visits the server's site. The cookie is stored on the user's computer, but it is not an executable program and cannot do anything to your computer.

Whenever a web browser requests a file from the same web server that sent the cookie, the browser sends a copy of that cookie back to the server along with the request. In this way, the server knows you have visited before and can co-ordinate your access to different pages on its web site. A server cannot find out a name or e-mail address, or anything about a user's computer, by using cookies.

This system uses cookies to obtain session details for access to parts of our site. Cookies are essential in providing a seamless access to our range of services. Cookie information is not further stored or collected by us. If you choose not to accept cookies from this site, you will not be able to maintain a session-based interaction with the site and will be treated as an anonymous browser.